Genpact Conducting Walk-ins For Fresher Candidates For The Post Of Technical Support Executive From 28th December 2012 To 6th January 2013

Genpact Conducting Walk-ins For Fresher Candidates For The Post Of Technical Support Executive From 28th December 2012 To 6th January 2013

Name Of The Company: Genpact

Experience Required: 0-1yr

Educational Qualification: All Technical Graduates[B.Tech/BCA/BSC(Computer)/ etc..]

Job Designation: Technical Support Executive

Type of Industry: ITES,BPO,Call Centre

Area of Functionality : BPO,ITES, Customer Service, Operations, KPO, LPO

Required Candidate Skills :

• Candidates Must Have Good Communication Skills
• All Technical Graduate (B.Tech/BCA/BSC(Computer)/ etc).
• Freshers with excellent communication skills & written English can also apply.
• Candidates should be ok to sign a service agreement for 2 years.
• Candidate must be OK with night shifts.
• Candidates with technical knowledge or technical experience can apply.

Package Offered : Best In The Industry

Job Profile :

• Responsible to provide technical support assistance to US customers.
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Responsible to troubleshoot the issues related to Desktop, Laptops & Printers.
• Listen attentively to customer needs and concerns; demonstrate empathy
• Meet customer requirements through first contact resolution.-Confirm customer understanding of the solution and provide additional customer education as needed.
• Prepare complete and accurate work and update customer file.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.

Work Location: New Delhi,Gurgaon

About company:
Genpact is a global leader in technology management, offering a broad portfolio of enterprise G&A and industry-specific services. Putting process in the forefront—coupling deep process knowledge and insights with focused IT capabilities, targeted analytics and pragmatic reengineering—the Company delivers a comprehensive client solution. Services are seamlessly delivered from a global delivery network to meet a client’s business objectives, cultural and language needs, and cost reduction goals.

Walk-in Interviews From 28th December 2012 to 6th January 2013

Time : 10am

Interview Venue Details :
At New Delhi Location:

Genpact,
8th Floor, DITP Building,
Shastri Park, New Delhi.

At Gurgaon Location :
Genpact,
Building/Tower A-2,
Sector-30, Opp. 32 Milestone,
Gurgaon, Haryana (Near Star Mall/NH-8 Highway)


Website: www.genpact.com