HCL Technologies Limited Hiring Fresher Candidates For The Post Of Technical Support Officer In December 2012
Name Of The Company: HCL Technologies Limited
Experience Required: 0-1yr
Educational Qualification: Any Graduate
Job Designation: Technical Support Officer
Type of Industry: ITES,BPO,Call Centre
Area of Functionality : BPO,ITES,Customer Service, Operations,KPO, LPO
Required Candidate Skills :
- Candidates Must Have Excellent communication skills in English.
- Experience: Preferably Freshers
- Candidates Must Be Willing to work in Night shift.
- Candidates Must be Willing to work in a BPO.
Job Profile:
- Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
- Obtain general understanding of OS and application operations related to company offered services.
- Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
- Configure software to connect to Internet application servers.
- Provide training to clients in the use of system and applications as related to Internet.
- Identify and correct or advise, on operational issues in client computer systems.
Work Location: Chennai
About company:
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms.
Website: www.hcl.com
