HP Hiring Candidates For The Post Of Process Associate In December 2012 At Bangalore Location
Name Of The Company: HP
Experience Required: 6 months to 1 year general experience, or equivalent college level education.
Educational Qualification: Any Graduate
Job Designation: Process Associate
Functional Area: Application Programming
Type of Industry: IT-Software Services
Required Candidate Skills :
- Candidates Must Have Superior communication skills both written and verbal
- To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.
- High school education or equivalent.
- Candidates Must Have Experience in a phone based remote role.
- Candidates Must Have Familiarity with computer technology.
- Candidates Must Have Time management skills.
- Candidates Must Have Experience in customer facing role either remote or face to face.
- Understands internal processes and tools.
- Computer proficiency.
- Oversee compliance with operating procedures and standards
- Candidates Must Have Problem solving skills.
- Candidates Must Have Accuracy in data entry.
- Excellent fluency in language to be supported.
Package Offered : Best in Market
Job Profile:
- Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources.
- Monitor the service event through completion for compliance.
- Manage the service requests of customers through different access channels.
- Reviews customer feedback related to customer entitlement & case management.
- Provide basic analysis of cases.
Work Location: Bangalore
About company:
At HP we don’t just believe in the power of technology. We believe in the power of people when technology works for them.To help you create. To make the digital tangible.To harness the power of human information. At HP we work to make what you do matter even more.
Website: www.hp.com
