rightcolbanner

Enter your email address:

Delivered by FeedBurner

Showing posts with label progressive infotech jobs. Show all posts
Showing posts with label progressive infotech jobs. Show all posts

Wednesday, September 25, 2013

Progressive Infotech Pvt Ltd Openings For Freshers & Experienced Candidates - IT Helpdesk Coordinator in November 2012

Progressive Infotech Pvt Ltd Openings For Freshers & Experienced Candidates - IT Helpdesk Coordinator in November 2012
Name Of The Company: Progressive Infotech Pvt Ltd

Experience Required: 0-5yrs

Educational Qualification: Any Graduate

Job Designation: IT Helpdesk Coordinator

Functional Area: IT Hardware, Technical Support, Telecom Engineering
Type of Industry: IT Hardware, Networking

Required Candidate Skills :
  1. Candidate should have Good knowledge of IT product.
  2. Candidate should have Good communication skills.
Package Offered : 10k-12 k /PM

Job Description:
  1. Candidate should be Responsible for customer satisfaction, review customer feedback and take corrective action.
  2. Candidate should Review daily, weekly and quarterly reports.
  3. Candidate should be Responsible for productivity, maintaining AHT (Average Handle Time), ensuring SLA is met.
  4. Instrumental in strategy planning for making All FMS sites a successful venture.
  5. Issue Management and follow up for closure.
  6. Candidate should Coordinate with contractors/vendors, monitor progress of work, escalate delays, changes to the management.
  7. Candidate should Prepare Daily, Monthly and Quarterly call analysis report, Call Trend report, Hardware failure report and Equipment availability report of multiple sites.
  8. Candidate should Co-ordinate with Manager & Engineer"s for support.
Work Location: Mumbai

About company:
Progressive Infotech is a leading provider of Horizontal ICT Solutions & Services encompassing Technology Integration, Managed Services & Professional Services, through its robust world class delivery processes to various industry verticals.Progressive has come a long way since its inception in 1998. Over the last more than a decade, Progressive has grown in size and stature, experience and expertise by efficiently running the ICT Infrastructure set-up of several Indian enterprises as well as global organizations in India.

Website: www.progressive.in

Progressive Infotech Pvt Ltd Openings For Freshers & Experienced Candidates - IT Helpdesk Coordinator in November 2012

Posted at  7:27 AM - by Unknown

Progressive Infotech Pvt Ltd Openings For Freshers & Experienced Candidates - IT Helpdesk Coordinator in November 2012

Progressive Infotech Pvt Ltd Openings For Freshers & Experienced Candidates - IT Helpdesk Coordinator in November 2012
Name Of The Company: Progressive Infotech Pvt Ltd

Experience Required: 0-5yrs

Educational Qualification: Any Graduate

Job Designation: IT Helpdesk Coordinator

Functional Area: IT Hardware, Technical Support, Telecom Engineering
Type of Industry: IT Hardware, Networking

Required Candidate Skills :
  1. Candidate should have Good knowledge of IT product.
  2. Candidate should have Good communication skills.
Package Offered : 10k-12 k /PM

Job Description:
  1. Candidate should be Responsible for customer satisfaction, review customer feedback and take corrective action.
  2. Candidate should Review daily, weekly and quarterly reports.
  3. Candidate should be Responsible for productivity, maintaining AHT (Average Handle Time), ensuring SLA is met.
  4. Instrumental in strategy planning for making All FMS sites a successful venture.
  5. Issue Management and follow up for closure.
  6. Candidate should Coordinate with contractors/vendors, monitor progress of work, escalate delays, changes to the management.
  7. Candidate should Prepare Daily, Monthly and Quarterly call analysis report, Call Trend report, Hardware failure report and Equipment availability report of multiple sites.
  8. Candidate should Co-ordinate with Manager & Engineer"s for support.
Work Location: Mumbai

About company:
Progressive Infotech is a leading provider of Horizontal ICT Solutions & Services encompassing Technology Integration, Managed Services & Professional Services, through its robust world class delivery processes to various industry verticals.Progressive has come a long way since its inception in 1998. Over the last more than a decade, Progressive has grown in size and stature, experience and expertise by efficiently running the ICT Infrastructure set-up of several Indian enterprises as well as global organizations in India.

Website: www.progressive.in

Opinion

WP Merit Students converted by BloggerTheme9